CANCEL

Appointments cancelled/rescheduled within 6 hours of the scheduled time will result in a 50% fee of total service booked.

NO-SHOW

Missed appointments will result in a 100% fee of total service booked. Attempt to cancel/reschedule at appointment start time are considered a no-show.

GRACE PERIOD

Studio | Your provider reserves the right to not provide service after ten minutes of the appointment start time. Late arrivals without prior communication will be considered a no-show.

Mobile | If you are running late to your mobile appointment, are non-responsive to calls/texts, and/or not available to let your artist in to the agreed upon mobile location, your artist reserves the right to leave the mobile location and not provide service after ten minutes of the appointment start time and will be considered a no-show.

TRAINEE TANS

TAN LINES

Trainee tan appointments require payment at time of booking. Artists in training rely on practice clients as part of their certification and are scheduled on specific days and times. Understand that the fee paid is non-refundable, even in the event of a cancellation.

Males of any age and girls under the age of 18 are required to wear undergarments during their appointment. No exceptions.

AFTER HOURS

Any services booked after hours, Monday - Thursday, will be subject to an additional $10 fee. Any services booked after hours, Friday – Sunday, will be subject to an additional $20 fee.

REFUNDS

All single tans, memberships, packages, and retail item purchases are non-refundable.

BOOKINGS

All bookings must be made online. We do not take bookings over the phone, via text, or social media.

POLICIES